Seth W.’s Beliefs About Customer Service

Today we’ve got a new ‘guest writer!‘  He’s an old friend who I get together with every once in a while and discuss marketing, social media, the internet, music and a bunch of other stuff!  His name is Seth W.  I recently subscribed to Seth’s newsletter and his latest article was perfect!  To be honest, after my recent vacation I was mentally preparing to write an article about customer service.  I got home and Seth’s article was in my inbox and, well, he did a better job than I could have.  So…I asked Seth if I could feature him as a ‘guest writer!’  I am honored to share some of his knowledge to you!

9 Marketing Tips For Facebook and Twitter (If You’re Sincere)

Found an article today about how to more effectively engage your Facebook fans. It provides 9 ‘tips’ to help you get your clients to remember who you are! Sound weird? Let’s lay some groundwork before we get to the 9 tips:

Primarily I would like to talk about the amount of sincerity that goes into your social media. The point of social media is to engage your customers and potential clients. When you’re on your Facebook Page you’re representing your business. Half of the problem is that businesses look at social media as a way to shove information down peoples’ throats. What you should be doing is engaging them! There’s a huge different between showing off and providing useful information.


Hi, I'm a marketing guy, who knows how to make websites. Every so often I see or think of things, that will be of value to others. It's either that or I just need to 'rage-vent.'

tommy[at]iheartblank[dot]net

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